How do I return an item? Return Policy

We GUARANTEE your satisfaction on every individual product we sell with a full refund or replacement, whichever you prefer!.

If you receive an item that is defective or unlike what we described it as and want to return it for a refund or replacement,

please contact us within 30 days of purchase date (60 days if purchased in November or December) & we'll gladly provide a refund,

credit, or exchange (If available) for the cost of the product.

Items must be in same condition as described and must be returned with all original packaging and accessories.

Our Mailing Address is:

Desert Outlets
Attn: Emily Miller
54-170 Avenida Obregon
La Quinta, CA 92253-3615

We do not provide a refund on shipping charges unless the item is being returned because of a manufacturers defect or due to damage caused during shipping.

Any Exceptions?

YES, Wholesale Lots are sold "As Is" with no returns accepted.